Open 24 Hours a Day, 7 Days a Week, Holidays Included
(603)642-9111
What to expect on arrival
- The front desk staff and a member of our medical team will meet you and your pet
- One of our technicians will perform a triage assessment to determine if your pet is stable enough to wait while you fill out the necessary paperwork
- If your pet is stable enough to wait, you will be escorted to an exam room
- In the event that your pet has an emergency that requires immediate care, we will ask you to sign an emergency consent medical waiver and your pet will be taken immediately to our treatment area to be examined and stabilized by a veterinarian
- Once a doctor has evaluated your pet, a Care Plan will be devised and an estimate of the costs involved will be discussed with you; any questions you may have will be answered before any procedures are performed
- A deposit of 75% of the high end of the estimate is required if your pet is going to be admitted to the hospital
- If your pet is admitted to the hospital you are welcome to visit between the hours of 8 am and 8 pm, but please discuss visitation with a staff member prior to coming to the hospital. In some cases, a visit may not be recommended as it could interrupt important treatments and may make them more stressed
- You are welcome to call at any time to discuss your pet’s progress
